Investing in connectivity: where, how, when, why?

Where can public investments deliver the greatest value for money in improving end-to-end passenger journeys?

Thursday 3 May, 11:45-13:15
Draft Session Outline
Interchanges are often critical to the overall quality of passenger journeys. The ease of transfer from one mode to another can be as important as the quality of service within each mode. The value of fast air travel, for example, is seriously undermined when it takes hours to get through an airport, or to the airport. And high-speed rail can only live up to its potential when it connects to high-quality transport within cities. Fostering seamlessness requires understanding what needs to be done to ensure smooth transfers between transport modes in the principal network nodes, including airports, railway stations and bus terminals.

Policy tends usually to focus on the smooth and cost-effective functioning of transport links, and this conceivably introduces a bias away from investments in nodes. The session aims to shed light on the extent to which investment in better design and operation of nodes in transport networks is a cost-effective way of fostering seamless mobility. Points for discussion include the following:

  • Seamlessness depends on schedule coordination within and across modes. What governance structure strikes the best balance between coordination and cost-consciousness? And how can efficient congestion management be ensured within terminals?
  • Safety and security procedures take time and are costly to provide. Do current service provision models ensure a good balance between the different cost components? Can investments in these services substitute for pure transport investments at lower cost?

  • Passenger transport terminals get crowded, and this raises congestion and safety concerns. Crowd management is a key design and operational concern. What can be learned from best practice?

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